Free IT support for your school for a whole term!

Yes, you read that correctly! Until the end of the 23/24 school year, RM is pleased to offer schools in certain regions across the UK free IT support for a whole term for the 24/25 academic year. This service offers:

Service desk with unlimited usage, lightning fast response times and quick resolutions

Monthly visits from our engineers

Monthly reporting on performance and customer satisfaction

To make sure you don’t miss out, act now by filling out our form to speak to one of our consultants!

Get in touch now!

Who is it for?

Single site schools that are not part of a trust (maintained schools) across three regions; Salford, The West Midlands, and London & surrounding areas (within the M25 motorway). Typically this offer would suit school leaders with limited IT support, and overwhelmed network/IT managers. This offer is for new customers only.

Salford

BL4, M16, M17

West Midlands

B, CV, DE, DY, LE, NG, NN, ST, WS, WV

London and surrounding areas

AL2, BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8, CM13, CM14, CM16, CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, DA1, DA2, DA5, DA6, DA7, DA8, DA14, DA15, DA16, DA17, DA18, E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E1W, EC1, EC2, EC3, EC4, EN1, EN2, EN3, EN4, EN5, EN6, EN7, EN8, EN9, HA0, HA1, HA2, HA3, HA4, HA5, HA6, HA7, HA8, HA9, IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20, KT21, KT22, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, RH1, RH2, RH8, RH9, RM1, RM2 ,RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, RM15, RM19, RM20, SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28, SL0, SL9, SM1, SM2, SM3, SM4, SM5, SM6, SM7, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, TN14, TN16, TW1, TW2, TW3, TW4, TW5, TW6, TW7, TW8, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, TW20, UB1, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB9, UB10, UB1, W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, WC1, WC2, WD2, WD3, WD4, WD5, WD6, WD7, WD17, WD18, WD19, WD23, WD24, WD25

Still not sure if you qualify? Get in touch to speak to one of our consultants.

Get in touch now!

What do you get?

A remote service desk - unlimited support from our online rapid response service, accessed through instant chat on your device. Our service desk:

  • Fixes 7/10 issues on first contact

  • Has an average time to fix of 20 minutes!

  • Acknowledges your messages within 1 minute

  • Can be accessed by all school staff

Monthly visits from our friendly engineers that offer:

  • 1-2-1 time with your staff to offer guidance and advice

  • Hardware and infrastructure checks and fixes

A monthly report delivered remotely that shows:

  • The number of calls you’ve raised and resolved

  • Your average time to resolution

  • Your customer satisfaction rating

What do you get?
What’s the catch, and what’s the real cost?

What’s the catch, and what’s the real cost?

You will sign a contract that is a year-long. This contract will start with a free term (roughly 3 months in length). You will have the option to exit the contract if notice is served no later than 2 weeks before the end of the free term. If you choose this option, you will not have to pay anything! Specific dates will be included in the contract.

Beyond the three months, the cost of the service starts from £70 per week. This works out as £2,737.50 for your first year. We have worked to keep these costs as low as possible to keep it affordable for the UK’s maintained schools whose budgets are increasingly limited.

Why are we doing this?

It's what maintained schools told us they want!

Time to test

School staff don’t have much time available, so signing an agreement without having time to test the service is a hard decision to justify. Having a whole term to test the service provides a good length of time for schools to understand how the service works and performs.

We know you’ll love it!

We’re so confident that you’ll love working with us and want to stay with us, we want to prove it! We’re interested in helping you for the long-term, not just 3 months or a year. Our mission is to enrich the lives of learners through technology, and this helps us do just that!

Stretched budgets

We hear feedback from schools, especially in these regions, that their budgets are being increasingly stretched. This makes purchasing decisions really difficult for schools as they need to be absolutely sure their decisions are the right ones. With this offer we aim to build your confidence in our affordable services.

Other things you get

For any schools that take out this offer before the end of the school year, you will also qualify for 6 months free line rental on our DfE compliant broadband.

You can also get 5% discount across all products on our IT hardware store for your first purchase.

Interested, or still not sure?

Contact us through the form to speak to one of our consultants who can offer more information and answer any questions you may have.

Get in touch now!

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